Returns & Exchanges
We want you to love your KINTO essentials; if you are not completely satisfied, we accept returns of unused items in their original packaging within 30 days of purchase. Our goal is to ensure your daily rituals are elevated by products that meet our high standards of design and functionality.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the unused items in their original KINTO packaging to ensure they are protected during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your box.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing