Frequently Asked Questions
Everything you need to know about KINTO products and services.
What materials are used in KINTO products?
We use high-quality heat-resistant glass, durable stainless steel, and BPA-free copolyester and polypropylene to ensure longevity and safety in every piece.
Are KINTO glass products dishwasher and microwave safe?
Most of our heat-resistant glass items are both microwave and dishwasher safe. However, we recommend checking the specific care instructions included with each product or on the product page.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return and receive a shipping label.
Do you offer international shipping?
Currently, we ship to select international destinations. Shipping rates and delivery times vary by country and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.